Customers can tailor their orders depending on their individual shipping needs. For regular orders standard shipping is available.

Standard Shipping

  • Sent Monday through Friday, excluding holidays.
  • Orders are estimated to ship 1-3 business days after being placed.
  • Shipping is free above $50.
  • Shipping for orders under $50 is $10 flat rate.
  • Orders arrive within 7-12 days from being shipped.

    Do Carriers Offer Guaranteed Delivery?

    Carriers do not guarantee a delivery date for standard shipments, and delivery dates are subject to change.  Usually, tracking will update to reflect the new estimated delivery date.

    Note: Since the pandemic’s start, carriers no longer guarantee most expedited deliveries. 

    How can I track my order?

    Please note that orders ship within 1-3 business days after being placed. Once your order has shipped, you’ll receive an email confirmation with the tracking number. Please note that your tracking number may take 1-3 business days to become active, and USPS orders may experience delays. 

    How long will it take to receive my order?           

    We know you are excited to get your hands on your Viscacha garments.

    Holidays and Holiday weekends, our order fulfillment times may be slightly delayed given order volumes.